2014级酒店管理 陈晓盼
学习目标 | 知识目标 | 熟悉邮寄服务的工作流程 |
能力目标 | 能够准确提供有关邮寄的相关信息,包括邮费等 | |
素质目标 | 工作要细致、认真 |
【教师教学文件区】
序号 | 资源名称及链接 | 资源类型 |
1 | WORD文档 | |
2 | WORD文档 | |
3 | PPT课件 | |
4 | PPT课件 |
【学生自主学习区】
序号 | 资源名称 | 资源类型 | 学习难度 | 链接 |
1 | 微课:邮寄服务 | MP4视频 | ![]() | |
2 | 教学视频:邮寄服务用语 | MP4视频 | ||
3 | 教学图表:邮寄服务 | 图表 | ![]() | ![]() |
4 | 代邮服务情景对话 | MP3听力 | ![]() ![]() | ![]() |
二、任务实施
【学生实训学习区】
序号 | 资源名称及链接 | 资源类型 |
1 | WORD文档 | |
2 | WORD文档 | |
3 | MP4视频 | |
4 | MP4视频 | |
5 | MP4视频 | |
6 | WORD文档 |
三、任务考核
序号 | 资源名称及链接 | 资源类型 |
1 | WORD文档 | |
2 | 自测题一答案 | WORD文档 |
3 | ![]() | WORD文档 |
4 | 自测题二答案 | WORD文档 |
5 | WORD文档 |
四、任务拓展(更多资源见拓展专区)
序号 | 资源名称及链接 | 资源类型 |
1 | Mp3听力 | |
2 | MP4视频 | |
3 | 代收服务情景对话 |
Check the result and make a record.
I'd like to send my clothes to Italy.
We are always at your service
You've got an express mail.
We're alaways at your service.
Could you tell me the fax number ,please
We're alaways at your service.
We're alaways at your service.
You've got an express mail.
You've got an express mail.
what is the exact address
Could you tell me the fax number ,please
Is there anything I can do for you
I'd like to post this letters.
Could you tell me the fax number ,please
Is there anything I can do for you?
You've got an express mail.
We're alaways at your service.
Is there anything i can do for you
I'd like to post this letters.
One of them seems overwight
Is there anything I can do for you
Is there anything I can do for you?
We're alaways at your service.
What's the exact address,sir?
How much do I need to pay for these letters
could you fill out this form?
You've got an express mail.
I'd like to post this letters.
We're alaways at your service.
How much do I need to pay for these letters
How much do I need to pay for these letters to NEW YORK?
You've got an express mail.
You've got an express mail.
Is there anything I can do for you?
I'd like to post these letters
How much do I need to pay for these letters?
I'd like to post this letters.
We are always at your service.
We're alaways at your service.
You've got an express mail.
What's the exact address,sir?
Is there anything I can do for you
I'd like to send my clothes to Italy.
What is the exact adress
You've got an express mail.
Check the result and make a record.
We're alaways at your service.
I'd like to post there letters.
One of them seems overwight.
How much do I need to pay for these letters to NewYork?
what is the exact address
I'd like to post this letters.
How much do I need to pay for these letters
You've got an express mail.
It costs 30 yuan
I'd like to post this letters.
Is there anything I can do for you?
How much do I need to pay for these letters
One of them seems overweight.
It's done and please pay at the counter
Is there anything I can do for You?
What's the exact address,sir?
You've got an express mail.
Is there anything I can do for you?
How much do I need to pay for these letters to New York?
I'd like to post this letters.
How much do I need to pay for these letters?
How much do I need to pay for there letters to New York?
How much do I need to pay for these letters
How much do I need to pay for these letters
Is there anything I can do for You?
Is there anything I can do for you?
You've got an express mail.
We're alaways at your service.
what is the exact address
How much do I need to pay for these letters
How much do I need to pay for these letters
What is the exact address
How much do I need to pay for these letters to New York?
Is there anything I can do for you?
How much do I need to pay for these letters?
You've got an express mail.
How much do I need to pay for these letters to New York?
We're alaways at your service.
Check the result and make a record.
How much do I need to pay for these letters to NEW YORK?
Could you tell me the fax number ,please
How much do I need to pay for these letters?
Check the result and make a record.
Check the result and make a record.
We're alaways at your service.
How much do I need to pay for these letters to NEW YORK?
Could you tell me the fax number ,please