2.1.2 登记入住
发布时间：2017-06-08 07:56
发布人：张建霞
浏览次数：1103
| 学习目标 | 知识目标 | 掌握有关为已预订客人、无预订客人、团队客人办理登记入住的流程； 识记相关词汇和短语 |
能力目标 | 能够独立处理为客人办理登记入住事宜 | |
素质目标 | 工作要周到、全面； |
一、任务准备
【教师教学文件区】
序号 | 资源名称及链接 | 资源类型 |
1 | WORD文档 | |
2 | WORD文档 | |
3 | PPT课件 | |
4 | PPT课件 | |
5 | PPT课件 |
【学生自主学习区】
序号 | 资源名称 | 资源类型 | 学习难度 | 链接 |
1 | 微课：为无预订客人办理登记入住 | MP4视频 |
|  |
2 | 教学视频：散客登记入住用语 | MP4视频 |
|  |
3 | 教学视频：团队登记入住用语 | MP4视频 |
|  |
| 4 | 登记入住1 | MP4视频 |  |  |
| 5 | 登记入住2 | MP4视频 | |  |
二、任务实施
【学生实训学习区】
序号 | 资源名称及链接 | 资源类型 |
1 | WORD文档 | |
2 | WORD文档 | |
3 | MP4视频 | |
4 | MP4视频 | |
5 | MP4视频 | |
6 | WORD文档 |
三、任务考核
序号 | 资源名称及链接 | 资源类型 |
1 |  自测题一 | WORD文档 |
2 | 自测题一答案 | WORD文档 |
3 | 自测题二 | WORD文档 |
4 | 自测题二答案 | WORD文档 |
请同学们扫码完成在线测试，具体信息见下图：
四、任务拓展（更多资源见拓展专区）
序号 | 资源名称及链接 | 资源类型 |
1 | MP4视频 | |
2 | MP4视频 | |
3 | MP4视频 | |
4 | WORD文档 |
鲁公网安备 37110202000410号
Here is your room card. Please take it.
please enjoy your stay.
Check in for the guest with reservation.
May I have your name？
Listen to the guest's complaints carefully.
Check in for the guest with reservation.
Here is your room card. Please take it.
Listen to the guest's complaints carefully.
Check in for the guest with reservation.
Would you please fill out this registration form？
Do you have any rooms available for tonight?
What can I do for you？
What's the price of a single room?
What can I do for you
Here you are
Do you have any rooms available for tonight?
Do you have any rooms available for tonight?
Now ever ything is in order.
Have you rece a confirmation notice?
What can I do for you？
Have you made a reservation？
What can l do for you?
What can i do for you
Here you are
Thank you for waiting,sir.
Would you please fill out this registration form?
Here you are.
How much would you like to change
What‘s the price of a single room？
let me see
just a moment
How many people are there in your party?
How many people are there in your party？
And now if you are ready，I'll call the bellboy to take you to your room.
What is the price of a single room?
what is the price of the single room
What's the price of a single room?
Do you have any rooms available for tonight?
Just a momenr
I have to check if there are any singles available
Will you please register？
please enjoy your stay.
Would you please fill out this registration form?
Check in for the guest with reservation.
Would you please fill out this registration form?
Everything is in order .
If you are ready,I'll call the bellboy to take you to your room.
Would you mind filling in the registration form
I have to check if there are any singles available.
welcome to our hotel.
Have you got a reservation?
Here you are.
If you are ready,I'll call the bellboy to take you to your room.
Here you are
What can I do for you？
Have you made a reservation？
please enjoy your stay
What's the price of a single room?
check in fot the guest with reservation
How many people are there in your party?
may I have your name
How many people are there in your party?
Do you have any rooms available for tonight?
I hope you enjoy your stay with us.
Have you made a reservation ?
Would you mind filling in this form and paying 100$ in advace?
Thank you for waiting,sir
If you are ready,I'll call the bellboy to take you to your room.
I have to check if there are any singles available.