2.4.1 用餐预订服务
发布时间：2017-09-24 08:19
发布人：张建霞
浏览次数：845
图左一为：2014级酒店管理 黄永悦
学习目标 | 知识目标 | 熟悉用餐预订的工作流程 |
能力目标 | 能够记录清楚客人的具体要求，包括人数、用餐时间、餐桌位置等要求 | |
素质目标 | 工作要细致，不能出现重复订桌 |
【教师教学文件区】
序号 | 资源名称及链接 | 资源类型 |
1 | WORD文档 | |
2 | WORD文档 | |
3 | PPT课件 | |
4 | PPT课件 | |
5 | PPT课件 |
【学生自主学习区】
序号 | 资源名称 | 资源类型 | 学习难度 | 链接 |
1 | 微课：用餐预订服务 | MP4视频 |
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2 | 教学视频：预订餐桌用语 | MP4视频 |
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3 | 教学视频：预订宴会用语 | MP4视频 |
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4 | 教学图表：用餐预订服务 | 图表 |
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| 5 | 情景对话：用餐预订要求 | MP3 |  |  |
二、任务实施
【学生实训学习区】
序号 | 资源名称及链接 | 资源类型 |
1 | WORD文档 | |
2 | WORD文档 | |
3 | MP4视频 | |
4 | MP4视频 | |
5 | MP4视频 | |
| 6 | WORD文档 |
三、任务考核
序号 | 资源名称及链接 | 资源类型 |
1 |  自测题一 | WORD文档 |
2 | 自测题一答案 | WORD文档 |
3 | 自测题二 | WORD文档 |
4 | 自测题二答案 | WORD文档 |
请您扫码完成在线测试，具体信息见下图：
四、任务拓展（更多资源见拓展专区）
序号 | 资源名称及链接 | 资源类型 |
| 1 | MP4视频 | |
| 2 | 背景知识：中餐饮食与烹饪 | MP4视频 |
| 3 | 餐饮部常用语 | PPT |
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I learned a lot.
what would you like to have?
What kind of table would you like? Private or in the lobby?
Just a moment, please. I'll check if there's a seat available for you?
What time do you open this evening?
I'd like to reserve a table for two.
What time would you like your table,sir?
What time would you like your table,sir?
i'd like to Reserve a table for two
Anychance of A table by the window
I'd like to reserve a table for six
You have reserved a table for two at eight o'clock PM
What time do you open this evening?
What time do you open this evening?
I'd like to reserve a table for six
What time would you like your table,sir?
I'd like to reserve a table for two.
What kind of table would you like? Private or in the lobby?
What time would you like your table,sir?
What kind of table would you like? Private or in the lobby?
What time would you like your table,sir?
You have reserved a table for two at eight o'clock PM
Any chance of a table by the window?
What time do you open this evening?
I'd like to reserve a table for two.
I would appreciate you.
What time do you open this evening?
what time do you open this evening?
Any chance of a table by the window
what time would you like your table?
What time would you like your table?
Any chance of a table by the window?
Any chance of a table by the window?
I'd like to reserve a table for two.
may i have your name?
I'd like to reserve a table for 4.
What kind of table would you like? Private or in the lobby?
What time do you open this evening?
We'll keep you reservation till 8:00 p.m.
What kind of table would you like? Private or in the lobby?
what time do you open this evening?
What time do you open this evening?
What time would you like your table,sir?
Under whose name is reservation made?
What time do you open this evening?
What time would you like your table,sir?
I'd like to reserve a table for six
What time would you like your table,sir?
What kind of table would you like? Private or in the lobby?
Any chance of a table by the window?
What time do you open this evening?
What time do you open this evening?
Anychance of A table by the window
You have reserved A table for two at eight o'clock PM
What kind of table would you like? Private or in the lobby?
I'd like to reserve a table for two.
What kind of table would you like? Private or in the lobby?
what would you like to have?
I'd like to reserve a table for two.
I'd like to Reserve a table for two
what time do you open this evening?
What time do you open this evening?
What time would you like your trouble
I'd like to reserve a trouble for two
What time do you open this evening
What time do you open this evening?
What time would you like your trouble
I'd like to reserve a table for two
What time do you open this evening?
Iwould appreciate you.
What time would you like your table?
We have already received many bookings and though I can't guarantee anything,
I would appreciate you, if it could be arranged.
What time would you like your table, sir?
What time would you like your table?
I'd like to reserve a table for two.
What time do you open this evening?
Any chance of a table by the window?
You have reserved a table for two at eight o'clock PM
Any chance of a table by the window?
What time would you like your table,sir
Anychance of A table by the window