学习目标 | 知识目标 | 掌握有关晚床与加床的工作流程; 识记相关词汇和句式 |
能力目标 | 能够为客人提供周到的晚床与加床服务 | |
素质目标 | 培养团队合作能力,为客人提供优质服务 |
【教师教学文件区】
序号 | 资源名称及链接 | 资源类型 |
1 | WORD文档 | |
2 | WORD文档 | |
3 | PPT课件 | |
4 | PPT课件 |
【学生自主学习区】
序号 | 资源名称 | 资源类型 | 学习难度 | 链接 |
1 | 微课:晚床与加床 | MP4视频 | ![]() ![]() ![]() | ![]() |
2 | 教学视频:加床用语 | MP4视频 | ![]() ![]() | |
3 | 夜床服务情景对话 | MP3听力 | ![]() ![]() | ![]() |
二、任务实施
【学生实训学习区】
序号 | 资源名称及链接 | 资源类型 |
1 | WORD文档 | |
2 | WORD文档 | |
3 | MP4视频 | |
4 | WORD文档 |
三、任务考核
序号 | 资源名称及链接 | 资源类型 |
1 | ![]() | WORD文档 |
2 | 自测题一答案 | WORD文档 |
3 | ![]() | WORD文档 |
4 | 自测题二答案 | WORD文档 |
请您扫码完成在线测试,具体信息见下图:
四、任务拓展(更多资源见拓展专区)
序号 | 资源名称及链接 | 资源类型 |
1 | MP4视频 | |
2 | MP4视频 | |
3 | MP4视频 | |
4 | MP4视频 |
Excuse me, can I have an extra bed?
Can I have a bed?
Is there anything else I can do for you?
Can I have an extra bed?
May l come in?
Please give me an extra bed
Here's the extra bed.Where would you like it?
May I do the turn down service for you now?
What time would it be convenient for you,sir?
Can you come back some time later?
May I have an extra bed put in my room tonight?
May I do the turn down service for you now?
Can you come back some time later?
May I have an extra bed put in my room tonight?
What time would it be convenient for you,sir?
May I have an extra bed put in my room tonight?
What time would it be convenient for you,sir?
Can you come back some time later?
Can you come back some time later?
What time would it be convenient for you,sir?
What time would it be convenient for you,sir?
What time would it be convenient for you,sir?
Can you come back some time later?
What time would it be convenient for you,sir?
Can you come back some time later?
May L have an extra bed put in my room tonight?
May I have an extra bed put in my room tonight?
May I have an extra bed put in my room tonight?
Excuse me, can I have an extra bed?
I am very sorry to have disturbed you.
Can you come back some time later?
Where would you like it?
Excuse me, can I have an extra bed?
Is there anything else I can do for you?
May I do the turn down service for you now?
What time would it be convenient for you,sir?
Can you come back some time later?
Is there anything else I can do for you?
Can you come back some time later?
I am very sorry to have disturbed you.
May I do the turn down service for you now?
What time would it be convenient for you,sir?
Is there anything else I can do for you?
What time would it be convenient for you,sir?
I am very sorry to have disturbed you.
I will check to see if we have one available.
Excuse me, can I have an extra bed?
Is there anything else I can do for you?
Is there anything else I can do for you?
Is there anything else I can do for you?
Can you come back some time later?
What time would it be convenient for you,sir?
Can you come back some time later?
What time would it be convenient for you,sir?
Is there anything else I can do for you?
May I have an extra bed put in my room tonight?
Can you come back some time later?
Can you come back some time later?
May I do the turn down service for you now?
Is there anything else I can do for you?
May I have an extra bed put in my room tonight?
Can you come back some time later?
May I have an extra bed put in my room tonight?
I am very sorry to have disturbed you.
Can you come back some time later?
Is there anything else I can do for you?
May I do the turn down service for you now?
May I do the turn-down service for you now?
What time would it be convenient for you,sir?
I am vey sorry to have disturbed you.
Is there anything I can do for you ?
May I have an extra bed put in my room tonight?
What time would it be convenient for you,sir?
Can you come back some time later?
Is there anything else I can do for you?
May I have an extra bed put in my room tonight?
Can you come back some time later?
What time would it be convenient for you,sir?
Is there anything else I can do for you?
Is there anything I can do for you ?
Can you come back some time later?
May I do the turn-down service for you now?
Can you come back some time later
What is the turn-down service?
May I have an extra bed put in my room tonight?
Can you come back some time later?
What time would it be convenient for you,sir?
Is there anything else I can do for you?
Can you come back some time later?
I want to wash two coats
Can you come back some time later?
May L have an extra bed put in my room tonight?
May I have an extra bed put in my room tonight?
Excuse me, can I have an extra bed?
Can you come back some time later?
I am very sorry to have disturbed you.
What time would it be convenient for you,sir?
May I have an extra bed put in my room tonight?
Can you come back some time later?
Here's the extra bed.Where would you like it?
Can I have a bed?
May I have an extra bed put in my room tonight?
Please give me an extra bed
Here's the extra bed.Where would you like it