2.4.2 餐厅用餐服务
发布时间：2017-09-24 08:19
发布人：张建霞
浏览次数：820
图左为：2014级酒店管理 李瑞瑞
学习目标 | 知识目标 | 熟悉中餐、西餐的工作流程 |
能力目标 | 能够按照用餐流程为顾客提供用餐服务 | |
素质目标 | 工作要细致、认真，团队配合能力强 |
【教师教学文件区】
序号 | 资源名称及链接 | 资源类型 |
1 | WORD文档 | |
2 | WORD文档 | |
3 | PPT课件 | |
4 | PPT课件 | |
5 | PPT课件 | |
6 | PPT课件 | |
7 | PPT课件 | |
8 | PPT课件 |
【学生自主学习区】
序号 | 资源名称 | 资源类型 | 学习难度 | 链接 |
1 | 微课：中餐服务 | MP4视频 |
|  |
2 | 微课：西餐服务 | MP4视频 |
|  |
3 | 教学视频：餐前安排用语 | MP4视频 |
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4 | 教学视频：餐饮收费解释用语 | MP4视频 |
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5 | 教学视频：点餐用语 | MP4视频 |
|
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6 | 教学视频：宴会服务用语 | MP4视频 |
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7 | 教学视频：用餐服务用语 | MP4视频 |
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| 8 | 教学图表：餐厅用餐服务 | 图表 |  |  |
二、任务实施
【学生实训学习区】
序号 | 资源名称及链接 | 资源类型 |
1 | WORD文档 | |
2 | WORD文档 | |
3 | MP4视频 | |
4 | MP4视频 | |
5 | MP4视频 | |
6 | MP4视频 | |
| 7 | WORD文档 |
三、任务考核
序号 | 资源名称及链接 | 资源类型 |
1 | WORD文档 | |
2 | WORD文档 | |
3 | MP4视频 | |
4 | MP4视频 |
请您扫码完成在线测试，具体信息见下图：
四、任务拓展（更多资源见拓展专区）
序号 | 资源名称及链接 | 资源类型 |
1 | MP4视频 | |
2 | MP3听力 | |
3 | MP4视频 | |
4 | MP4视频 |
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Be happy every day.
Be familiar with the working procedures of restaurant reservation.
If you have any other questions, please contact us again
May I give you the menus?
We have a good selection of desserts.
How would you like the steak done,sir?
Would you like some wine to go with your dinner?
May I give you the menus?
How would you like the steak done,sir?
Be familiar with the working procedures of restaurant reservation.
Would you like some wine to go with your dinner?
May I give you the menus?
How would you like the steak done,sir?
Would you like some wine to go with your dinner?
May I give you the menus?
If you have any other questions, please contact us again
May I give you the menus?
How would you like the steak done,sir?
How would you like the steak done,sir?
May I give you the menus?
May I give you the menus?
Would you like some wine to go with your dinner?
How would you like the steak done,sir?
If you have any other questions, please contact us again
May I give you the menus?
Be familiar with the working procedures of restaurant reservation.
May I give you the menus?
How would you like the steak done,sir?
May I give you the menus?
How would you like the steak done,sir?
Would you like some wine to go with your dinner?
May l take your order now ?
We have a good selection of desserts.
May I give you the menus?
May I give you the menus?
We have a good selection of desserts.
How would you like the steak done,sir?
Would you like some wine to go with your dinner?
May I give you the menus?
How would you like the steak done,sir?
Would you like some wine to go with your dinner?
May I give you the menus?
How would you like the steak done,sir?
Would you like an aperitif?
May I give you the menus?
How would you like the steak done,sir?
Would you like some wine to go with your dinner?
It very delicious and worth a try.
It looks nice both in shape and color.
May I take your order now?
It looks nice both in shape and color.
May I give you the menus?
We have a good selection of desserts.
Would you like some wine to go with your dinner?
If you have any other questions, please contact us again
May I give you the menus?
Be familiar with the working procedures of restaurant reservation
Would you like some wine to go with your dinner