酒店实用英语-日职网络教学平台

酒店实用英语
张建霞

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2.6.3 预订叫醒服务

发布时间：2017-09-24 08:22 发布人：张建霞浏览次数：698

张慧云.jpg

图右二为：2014级酒店管理张慧云

学习目标	知识目标	熟悉叫醒服务的工作流程
	能力目标	能够准确记录客人叫醒时间，或者告知客人房间叫醒设备的使用方法
	素质目标	要细致、耐心地为客人提供服务

一、任务准备

【教师教学文件区】

序号	资源名称及链接	资源类型
1	教学设计：预订叫醒服务	WORD文档
2	电子教案：预订叫醒服务	WORD文档
3	微课课件：预订叫醒服务	PPT课件
4	教学课件：预订叫醒服务用语	PPT课件

【学生自主学习区】

序号	资源名称及链接	资源类型	学习难度	链接
1	微课：预订叫醒服务	MP4视频
2	教学视频：预订叫醒服务用语	MP4视频
3	示范视频：预订叫醒服务	MP4视频
4	情景对话	MP3听力

二、任务实施

【学生实训学习区】

序号	资源名称及链接	资源类型
1	学习任务单：预订叫醒服务	WORD文档
2	教学案例：预订叫醒服务	WORD文档
3	学生实训作品1：预订叫醒服务	MP4视频
4	学生实训作品2：预订叫醒服务	MP4视频
5	学生实训作品3：预订叫醒服务	MP4视频
6	学生实训作品4：预订叫醒服务	MP4视频
7	学生实训作品5：预订叫醒服务	MP4视频
8	学生实训作品6：预订叫醒服务	MP4视频
9	评价标准	WORD文档

三、任务考核

序号	资源名称及链接	资源类型
1	自测题一	WORD文档
2	自测题一答案	WORD文档
3	自测题二	WORD文档
4	自测题二答案	WORD文档
5	自测题：预订叫醒服务	WORD文档

+添加讨论

张凡 2019-11-25 16:16:08
I'd like a wake-up call, please？
朱建娟 2019-11-25 16:26:57
Good morning. The wake-up call.
巨雅钰 2019-11-25 16:31:46
I have a plane to catch tomorrow morning. Can you wake me up?
李宜霖 2022-04-04 09:32:09
帅气的男人
陈妍 2022-04-04 09:33:54
At what time would you like us to call you tomortow morning？
单修慧 2022-04-04 09:34:43
Mr.White in Room 1108 calls the operator and needs a moming call at around 7:00 a.m.
董积鑫 2022-04-04 09:34:52
May I have your number,please？
郝迪 2022-04-04 09:34:59
i'll check it for you and transfer your call to his room.
单修慧 2022-04-04 09:35:24
next moning.
陈妍 2022-04-04 09:35:29
Well in that case,I would like you to call me at 5：45.
单修慧 2022-04-04 09:35:45
.You are required to tell him what to do.
陈妍 2022-04-04 09:36:38
Good night,Mr.Baldwin.Have a good slep.
杨晨 2022-04-04 09:36:38
Mr.White in Room 1108 calls the operator and needs a moming call at around 7:00 a.m.
董积鑫 2022-04-04 09:36:39
May I have your name and room number,please？
郝迪 2022-04-04 09:36:55
Hold on,please.I will put you though.
董积鑫 2022-04-04 09:37:20
Can you check it for me？
刘玉浩 2022-04-04 09:37:33
At what time would you like us to call you tomorrow morning?
杨晨 2022-04-04 09:38:57
next moning.
刘玉浩 2022-04-04 09:39:09
Is there any difference in charge between IDD calls and opertor calls?
田天方 2022-04-04 09:39:21
Mr.White in Room 1108 calls the operator and needs a moming call at around 7:00 a.m.
杨晨 2022-04-04 09:39:47
.You are required to tell him what to do.
成鑫雨 2022-04-04 09:39:54
Scene: Mr.White in Room 1108 calls the operator and needs a moming call at around 7:00 a.m.
田天方 2022-04-04 09:39:58
next moning
郝迪 2022-04-04 09:40:15
you will receive a wake-up call at 6:00a.m. on saturday,september 12th.Is that correct?
刘玉浩 2022-04-04 09:40:28
The line is busy/engaged,now.
田天方 2022-04-04 09:40:36
You are required to tell him what to do.
成鑫雨 2022-04-04 09:40:51
next moning.
成鑫雨 2022-04-04 09:41:56
You are required to tell him what to do.
李宜霖 2022-04-04 09:43:17
Mr.White in Room 1108 calls the operator and needs a moming call at around 7:00 a.m.
李宜霖 2022-04-04 09:45:34
next moning.
李宜霖 2022-04-04 09:46:11
You are required to tell him what to do.
陈亚菲 2023-12-27 09:07:02
Mr.White in Room 1108 calls the operator and needs a moming call at around 7:00 a.m
陈亚菲 2023-12-27 09:07:14
I have a plane to catch tomorrow morning. Can you wake me up?

酒店实用英语张建霞

2.6.3 预订叫醒服务

酒店实用英语
张建霞