| 模块 | 工作情境
| 任务 | 教学课件 |
模块 一 航空英语基础概述 | 情 境 一
航空公司英语应聘 | 任务1 面试介绍与话题 | Part I Warm-up Questions |
| Part II Information Link---Guide to Applying for airlines |
| Part II Information Link---Guide to Interview in English |
| Part III Useful Expressions |
| Part IV Sample Situational Dialouges |
| Situation 1 Personalinformation |
| Situation 2 Family and hometown |
| Situation 3 Hobbies,personality, qualification |
| Situation 4 Strength, weakness |
| Situation 5 Training program, salary and insurance |
| Situation 6 Reasons for application |
| Part V Communication Activity |
任务2 面试礼仪与技巧 | Part I Warm-up Questions |
| Part II Information Link---Interview Etiquette |
| Part II Information Link---Define “Dont's” |
| Part III Useful Expressions |
| Part IV Sample Situational Dialouges |
| Situation 1 Suggestions for dressing |
| Situation 2 Behavioral etiquette |
| Situation 3 Proper body language |
| Situation4 Advantage |
| Situation 5 Second-round interview |
| Part V Communication Activity |
情 境 二
机场设施介绍 | 任务1 机场设备与设施 | Part I Warm-up Questions |
| Part II Information Link---Definition of an airport |
| Part II Information Link---Main components of an airport |
| Part III Information Link---Main functions of an airport |
| Part VI Useful Expressions |
| Part VII Sample Situational Dialouges |
| Situation 1 Overall introduction of the airport |
| Situation 2 Main facilities and services |
| Part VIII Communication Activity |
任务2 航站楼服务 | Part I Warm-up Questions |
| Part II Information Link---Main services and facilities.mp4 |
Part III Useful information
|
| Part IV Sample Situational Dialouges |
| Situation 1 Layout,facilities of Terminals |
| Situation 2 Checkpoint and VIP lounge |
| Situation 3 Departure processing |
| Part V Communication Activity |
任务3
航线及飞机结构 | Part I Warm-up Questions |
| Part II Information Link---Introduction to airlines |
| Part II Information Link---Airplane and major components |
| Part III Information Link---Major airplane models |
| PartI IV Useful Expressions |
| Part VII Sample Situational Dialouges |
Situation 1 Relationship vbetween airport and airlines
|
| Situation 2 Airplane models |
| Part VIII Communication Activity |
情 境 三
陆空通话 | 任务1 字母及标准词 | Part I Phonetic Alphabet |
| Part II Standard words and prhases |
任务2
数字和呼号 | Part I Numbers |
| Part II Callsigns---height |
| Part III Callsigns---time |
| Part IV Callsigns---aircraft |
| Part V Model exchanges |
| Part VI Dialogue |
模块二
地勤服务模块 | 情 境 一
客票服务 | 任务1
电话问询 | Part I Warm-up Questions. |
| Part II Information Link---Travel documents |
| Part III Useful Expressions.mp4 |
| Part VI Sample Situational Dialouges: |
| Situation 1 Flight schedule |
| Situation 2 Classes of ticket |
| Situation 3 Tcket fare |
| Part VII Communication Activity. |
任务2 机票预订 | Part I Warm-up Questions |
| Part II Information Link---Airline reservations system |
| Part III Information Link---Fare quote and Ticketing |
| Part IV Useful Expressions |
| Part V Sample Situational Dialouges: |
| Situation 1 Making a reservation |
| Situation 2 Reservation cancelled |
| Situation 3 Confirming a reservation |
任务3 退票和发票 | Part I Warm-up Questions.ppt Part II Information Link---Lost ticket.ppt Part III Useful Expressions.ppt
Part VI Sample Situational Dialouges:
Situation 1 Making a reservation.ppt Situation 2 Reservation cancelled.ppt Situation 3 Confirming a reservation.ppt Situation 4 refund the ticket.ppt Part VI Communication Activity.ppt |
情 境 二
公共服务 | 任务1
机场交通 | Part I Warm-up Questions |
| Part II Information Link---Transportation to the airport |
Part III Useful expressions
|
| Part IV Sample Situational Dialouges: |
Situation 1 Transportation information
|
| Situation 2 Shuttle bus |
Situation 3 Pick-up service
|
| Situation 4 Pick-up guide to destination |
| Situation 5 Parking service |
| Part V Communication activity |
任务2 航班信息服务 | Part I Warm-up Questions |
| Part II Information Link--Airport information service.ppt |
| Part III Useful expressions |
| Part IV Sample Situational Dialouges: |
Situation 1 Flight schedule.ppt
Situation 2 Delay of the flight.ppt Situation 3 Where to meet the flght.ppt Situation 4 Miss the flight.ppt Situation 5 Incoming flight.ppt Part VII Communication Activity.ppt |
任务3 广播服务 | Part I Warm-up Questions.ppt Part II Information Link---Public broadcasting system.ppt 1) Departure annoucement(出港类广播): Commencement of check-in.ppt Commencement of boarding.ppt Commencement of delayed departure.ppt 2) Arrival annoucement(进港类广播).ppt
Part III Useful Expressions.ppt Part VI Airport annoucements.ppt Part VI Communication Activity.ppt |
情 境 三
登机服务 | 任务1 乘客值机服务 | Part I Warm-up Questions.ppt Part II Information Link---passenger check-in.ppt
Part III Useful Expressions.ppt Part V Sample Situational Dialouges: Situation 1 Flight check-in.ppt Situation 2 Check-in place.ppt Situation 3 Check-in time.ppt Situation 4 upgrading travel class.ppt Part VI Communication Activity.ppt
|
任务2
行李值机服务 | Part I Warm-up Questions.ppt Part II Information Link---baggage check-in.ppt
Part III Useful Expressions.ppt
Part V Sample Situational Dialouges:
Situation 1 baggage overnumbered.ppt Situation 2 baggage overweight.ppt Situation 3 Fragile baggage.ppt Situation 4 Pool baggage.ppt Situation 5 Inclined baggage.ppt Situation 6 pet to check-in.ppt Part VI Communication Activity.ppt |
情 境 四
安检服务 | 任务1
安检服务 | Part I Warm-up Questions.ppt Part II Information Link---security check.ppt
Part III Useful Expressions.ppt
Part V Sample Situational Dialouges:
Situation 1 Security check.ppt Situation 2 Passport control service.ppt Situation 3 Personal service.ppt Situation 4 Baggage search.ppt Situation5 Explaining policies.ppt Part V Communication Activity.ppt |
|
任务2
候机登机 | Part I Warm-up Questions.ppt Part II Information Link---ground staff.ppt
Part III Useful Expressions.ppt
Part V Sample Situational Dialouges:
Situation 1 Endorse his ticket.ppt Situation 2 Guiding.ppt Situation 3 Flight delayed.ppt Situation 4 Lost boarding card.ppt Situation5 Passenger with infant.ppt Situation6 First class lounge.ppt Part V Communication Activity.ppt |
情 境 五
出入境管理 | 任务1 海关检查 | Part I Warm-up Questions.ppt Part II Information Link---Customs inspections.ppt Part III Information Link---Rules for outboard passengers.ppt
Part III Useful Expressions.ppt
Part V Sample Situational Dialouges:
Situation 1 Channels at the customs.ppt Situation 2 Red channel.ppt Situation 3 Green channel.ppt Situation 4 Customs check-point.ppt Situation5 Belongings inspection.ppt
Part V Communication Activity.ppt |
任务2
边防检查 | Part I Warm-up Questions.ppt Part II Information Link---Exit frontier inspections.ppt Part III Useful Expressions.ppt
Part VI Sample Situational Dialouges:
Situation 1 Departure card.ppt Situation 2 Departure card on the wrong side.ppt Situation 3 Wrong channel.ppt Situation 4 Frontier inspection.ppt Situation5 Baggage check.ppt
Part V Communication Activity.ppt Situation 1 Departure card2.ppt Situation 2 Departure card on the wrong side2.ppt Situation 3 Wrong channel2.ppt Situation 4 Frontier inspection2.ppt Situation5 Baggage check2.ppt |
任务3
实施检疫 | Part I Warm-up Questions.ppt Part II Information Link---Inspection and Quarantine.ppt Part III Useful Expressions.ppt
Part VI Sample Situational Dialouges:
Situation 1 Inspection and Quarantine.ppt Situation 2 Prohibited things.ppt Situation 3 Belongings check.ppt Situation 4 Vaccination certificate.ppt Situation5 Passenger with a fever.ppt
Part VI Communication Activity.ppt |
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