Unit 6 Shopping
Part A
Communicative Function Getting Information
In everyday life we have to deal with many kinds of situations that require us to obtain information from others. Different ways can be used to ask for information from different people.
Listen to the conversations and write down answers to the following questions.
1. He wants to know where he can buy a good painting.
2. He found out how much the dress cost as well as where he could buy it.
3. She suggests that the man buy a tie for his cousin.
Script
1. M: Hi, Ann.
W: Hi, Jack.
M: Uh, listen, Ann, I was wondering if you could help me.
W: Yes?
M: Do you happen to know where I might buy a good painting?
W: Let me think for a minute. Oh, yes, there’s a new gallery, down on Green Street, that deals with art of all kinds.
M: Oh, I know where you mean.
Q: What information does the man want to get?
2. M: Hi, Mary. You look great! That’s a beautiful dress you are wearing.
W: Thank you, Michael.
M: Where did you buy it? I’d like to get one for my wife.
W: I bought it at the No.1 Department Store.
M: Could I ask the price?
W: Sure. It cost 168 yuan.
Q: What information did the man get from the woman?
3. W: Can I help you?
M: I need to buy a birthday present for my cousin, but I really don't know what to get.
W: Well, we have a special on ties. That's always a good gift.
M: Sounds like a good idea.
Q: What does the woman suggest that the man should buy?
l Could you tell me...?
l I wonder if you could tell me...
l I’d like to know something about…
l I was wondering if you could help me. I'd like to know...
l Excuse me, do you happen to know...?
l I hope you don't mind my asking, but I'd like to know...
l Would you mind telling me more about...?
l What I want to know is…
l I don’t quite understand why…
1. In most cases if people need some information from others, they can ask directly. Most people are very polite when they ask a stranger about something. They ask by saying “Excuse me, could you…?” “I wonder if you could tell me…” “Could you tell me…?” Between friends, it is quite all right to say simply “Tell me…” or use the question words “what, where, when, how, etc.” to get the information they need. However, people should avoid trying to get information that is considered private.
2. gallery place for showing or selling works of art
There are different ways to say prices in English. For example, $9.40 can be said nine dollars and forty cents, or nine dollars forty, or simply nine forty. In this part you will hear all three ways of saying prices.
Listen to the conversations and write down the prices in the blanks.
1. $20.50
2. $50.95
3. $175.40
4. $50.80
5. $594
Script
1. --How much is this blue tablecloth?
--Twenty dollars and fifty cents.
2. --Can I help you?
--Yes, I'd like this red vase. How much does it cost?
--Fifty ninety-five.
3. --How much does this cell phone cost?
--One hundred and seventy five dollars and forty cents.
4. --May I help you, sir?
--Yes, I'd like to buy a coat for my father.
--What do you think of this gray one? It's soft and comfortable.
--How much is it?
--Fifty dollars eighty cents.
--OK. I'll take it.
5. –May I help you, madam?
--I like this sofa very much, but I was wondering if you could give me some discount.
--If you really like it, I can give you 10% off. That will be 594 dollars.
--All right. I’ll take it.
Notes:
discount n. v. to sell or offer for sale at a reduced price 削价出售,打折
They give a 10% discount for cash payment. (现金付款,他们给予九折优惠。)
The store discounted all clothing for the sale. (该店服装全部减价出售。)
All the items in the store were sold out at a discount. (商店里所有的货品都打折销售。)
at 15% discount 打八五折
discount of 30% 七折
Part B
Pre-listening Task
Questions for Discussion
You are going to talk about shopping. Read the following questions and discuss them with your partner.
1. Do you enjoy shopping? Why or why not?
2. What do you usually buy when you go shopping?
3. Where do you usually go shopping, supermarkets or department stores? Downtown or in campus stores?
4. When you buy a dress or coat, which do you give first priority to: price, quality, style or brand name?
5. Do you enjoy bargaining? Are you good at it?
6. Are you interested in brand-name products? Why or why not?
Demo:
2. What do you usually buy when you go shopping?
I’m a computer major and I’m a big fan of DIY. So whenever I go shopping, I’d like to shop the computer parts, like CPU, hard disk, memory chip and motherboard. Before I make the final purchase, I would compare the prices and functions of these computer parts. For example, I upgraded my computer recently with a brand-new hard disk that I had bought during my last week’s shopping.
6. Are you interested in brand-name products? Why or why not?
I’m interested in certain name brands and products under such brands. A name brand is usually a symbol of quality and value. Nike, Coca Cola and Motorola, to name just a few, are such brand names. When you buy a product, you would want good quality and value for your money. The easiest way to assure you will have them is to choose a name brand.
Language Focus
Here are some useful sentences and structures that you might find handy in discussing the above questions:
l I seldom go shopping. It takes too much time.
l I only shop for daily necessities, such as toothbrush, toothpaste, toilet paper/tissue, cleansing cream, soap, shampoo, washing powder...
l I like music/books so sometimes I go to campus bookstores to look for my favorite CDs/ the recent bestsellers.
l I usually do my grocery shopping at large supermarkets/campus stores/ shop nearby since they often have good buys / it saves time.
l I enjoy shopping at supermarkets. I love to see shelf on shelf stacked with all kinds of delicious / nice things.
l Supermarkets are so convenient. You can get almost everything you want in a big supermarket.
l I hate shopping in a supermarket. It's always so crowded / The quality of goods is questionable / not so good / not guaranteed.
l I like going shopping in big department stores downtown because I think they offer a better selection.
l I think price / color / style / quality is the most important.
l I don’t go in for/can’t afford brand-name products. They are too expensive for me.
l I like to wear brand-name clothes, shoes, glasses, etc. They make me feel good and confident.
l Brand-name products are of good quality, but they’re very expensive.
Listening Tasks
A Conversation Where Can We Find Women's Wear?
Word Bank
escalator n. moving stairs 自动扶梯,电梯
fashionable a. stylish 时髦的
medium a. of middle size 中号(尺码)的
fit v. to be the right size or shape (for) 适合
charge n. on credit 记账
women’s wear a section in a department store where women’s clothes are displayed and sold 女子服装部
be crazy about be very keen on or interested in 醉心于,着迷
price tag a label on which the price of goods is written
价格标签
on sale at reduced prices 减价出售
fitting room a place in a store for customers to try on clothes they intend to buy 试衣室
a good deal a bargain 便宜的东西
Script
Where Can We Find Women's Wear?
Mark: Excuse me, where can we find women's wear?
Receptionist: On the second floor. You can take the escalator on your right.
Mark: Thank you.
Salesperson: Good morning. Can I help you?
Ann: No, thanks. We're just looking.
Mark: How about this red dress, Ann? It's very fashionable.
Ann: I don't know. I'm not crazy about red. I think it's a bit too bright for me.
Salesperson: How about this white dress? It's a new arrival for the season.
Ann: Is it? It looks pretty. But is it very expensive?
Mark: Let me see the price tag. It says $299.
Ann: That's too expensive for me. I'd like something below $200.
Salesperson: What about this blue dress? It's on sale. It's 10% off, so it's only $126.
Ann: Mmm. I like the color. Do you think it'll look good on me, Mark?
Mark: I think so. Why don't you try it on?
Salesperson: What size do you take?
Ann: Medium.
Salesperson: Here's a medium in blue. The fitting room is right behind you.
Ann: (wearing the dress) What do you think of it, Mark?
Mark: It's very nice. I think blue suits you. And it fits perfectly.
Ann: Great. I think I'll take it.
Mark: That's a good deal.
Salesperson: Will that be cash or charge?
Ann: Cash, please.
1. Background information In the West people do not usually "bargain" over prices. Instead, they shop around to find the store which offers the item and quality they want at the lowest price. Prices may differ from store to store and from time to time. A name-brand blouse or shirt may cost several hundred dollars at a fashionable store but sometimes only half the price in a discount store or big chain stores.
The price is often highest before Christmas while lowest just after Christmas or during the August sales. It is also possible to return the goods you have bought as long as you return them soon and have the receipts with you. Normally you have to explain why you want to return the goods but at some shops, you do not even have to do so. "No question asked" is the policy, which is of course a way to stimulate sale. On the day after Christmas shops are usually crowded with long queues of people waiting to return the goods they have received as gifts.
2. a medium Of middle size. Clothes are classified in sizes as extra large, large, medium, and small or petite. People's sizes in China and some Western countries are very different. An extra large in China will be large in America, a large will be medium, and so on.
3. fitting room Room in a clothes store where customers can try on the clothes they may want to buy. In big stores, there are rows of fitting rooms and customers are allowed to take three pieces of clothing at one time to try on.
4. Will that be cash or charge? Will you pay for the dress by cash or with your credit card? Credit cards are used very extensively in the West. Most people do not want to carry a lot of cash with them when they go shopping. They use credit cards to pay for the things they buy no matter how small the amount is.
Exercise 1: Listening for general understanding
Listen to the recording once and write down answers to the following questions.
1. Where did the conversation take place?
In a department store.
2. How many people spoke in the conversation? Who were they?
There were four people speaking in the conversation. They were the receptionist, the salesperson, Ann and Mark.
3. What did Ann and Mark want to do there?
To buy a dress for Ann.
Exercise 2: Listening for details
Listen to the recording once again and choose the right answers to the questions you hear.
1. When did Ann and Mark go to the department store?
a. In the morning.
b. In the afternoon.
c. In the evening.
d. Late in the evening.
2. Which of the following can you infer from the conversation?
a. They were regular customers of the shop.
b. Mark had been to the shop before.
c. Ann had been to the shop before.
d. Mark and Ann were not very familiar with the shop.
3. What did Ann seem to give first priority to in buying her dress?
a. Price and style.
b. Color and price.
c. Style and quality.
d. Quality and material.
4. How many dresses did Ann try on?
a. None.
b. Three.
c. Two.
d. One.
5. What can we learn from the conversation?
a. Mark thought red suited Ann but blue didn't.
b. Ann didn't like the white dress though it was on sale.
c. Both Mark and Ann were satisfied with the blue dress.
d. Both Mark and Ann preferred the fashionable red dress.
Speaking Tasks
Listen to the conversations and repeat after the recording. Practise the conversations with your partner, playing the role of A or B. Then create your own conversations by replacing the underlined parts with your own words.
(At the sporting goods section of a department store)
A: Here are the backpacks. 1) Goodness,they have all sizes and colors! 2) What do you want?
B: I’d like one that is 3) big enough for weekend travel home, but that I can use at school too.
A: OK—medium then, not too big, not too small.4) I have a large travel one already, so I basically want a book bag.
B: Here are the smaller ones. What color do you like? I’m getting a 5) black one.
A: I want 6) something more cheerful--red, I think. 7) And I want waterproof, so my books stay dry.
B: 8) That’s a really good idea. We must read the labels carefully to see the quality.
A: Yes, and don’t forget PRICE. 9) If we’re going traveling, we can’t spend too much.
B: Color, quality and price: now let’s decide.
Substitution 1 1) My goodness / Good Heavens 2) Which do you like / What do you have in mind? 3) big enough for my trip home at weekends / good for holding stuff when I go traveling 4) I only need a book bag as I already have one for traveling. 5) brown / dark blue 6) something bright-colored, white or pale blue 7) And a waterproof one is what I have in mind, so my books will always be dry / And I want it to be water-resistant, so it will keep my books dry. 8) Sounds like a great idea / that’s a helpful thought / That’s very thoughtful of you. 9) We have to save money for the trip we’re planning to take / We mustn’t spend too much money on a backpack, if we’re going traveling.
|
(At a supermarket)
A: 1) Oh, let's just go in the store a minute. ? I’m hungry.
B: 2) Ok, but just a snack. I'm going home to eat supper.
A: Let's get some milk and maybe bread .
B: I don't really like milk. 3) How about a soda?
A: They say 4) Coca Cola makes you fat. Milk is more healthy.
B: Oh, if you want to be healthy, buy 5) yoghurt. And put back 6) those butter cookies you have in your hand.
A: Alright. I'll get some fruit or some juice. 7) How about this bread?
B: 8) It looks fresh -- but you'll eat at home soon.
A: But I'm hungry now! I'll get the bread and eat it 9) at the bus stop.
B: 10) Don't forget the juice.
A: I'll get two: one for you, one for me.
B: 11 ) Thanks. Now let’s go.
Substitution 2
1) How about taking a look in the store / Can we stop by this store for a moment? 2) OK, but just something light / OK, but please be quick. 3) What about a Coke / Sprite /Pepsi / Seven Up? 4) Coke is not good for your teeth / coke has too much sugar in it 5) green tea / pure apple juice 6) potato chips / cheese cakes 7) What do you think of this bread / Do you think I should get this bread as well? 8) It smells good 9) at the subway station / in the car 10) Remember to buy the juice. 11) That’s very kind of you. I’d like that. |
Part C
Additional Listening
A Passage Defective Goods
A. Listen to the passage and answer the following questions.
1) What happened to the customers?
They bought some goods which turned out to be defective.
2) How did the shopkeeper handle the customers’ complaints?
He apologized, exchanged the ladies’ purchases and would refund half the price.
B. Check (√) the correct box in the table.
Person | Shopkeeper | Driver | Sales clerk |
Who was careless? | √ | ||
Who was absent? | √ | ||
Who delivered used material? | √ |
Script
Defective Goods
The other day, Mrs. White bought some bed linen at a small store near her home The store had a good reputation, and Mrs. White had often shopped there before. But when she got home and examined the sheets, Mrs. White was shocked. One of them had a big hole in the middle, and another was badly stained. And two others were frayed at the edges.
As you can imagine, Mrs. White was very angry and she went back immediately to complain. When she arrived the store was closed and two other angry ladies were waiting outside. One of them told Mrs. White that she had bought some towels that morning, and the other lady said that she had purchased a linen tablecloth. In both cases the goods are defective. A little later some other women joined them, and they all told the same story.
Finally the shopkeeper appeared and let them in. The poor man looked very worried. He became very nervous when the ladies threatened to call the police, but he denied trying to cheat them. Then he explained what had happened. In his absence, the driver of a delivery truck had mistaken his shop for a secondhand goods store and had delivered a load of used material from a nearby hotel. The sales clerk had not bothered to check the delivery and started selling the defective goods right away.
The shopkeeper apologized for the mistake and promised to exchange the ladies’ purchases and to refund half the price. Needless to say he fired the careless assistant.
Movie Time
Watch a video clip. After watching it, choose the right answer to each of the following questions.
Word Bank
expo n. 展览会
panic n. 惊慌
Bloomingdale (商场名,美国奢侈品连锁店)
spree n. 狂欢
psyche n. 灵魂
poised adj. 沉稳的
be on it (美口)准备就绪
Script:
Rebecca: Oh, no ... I spent $900.
A lady: So you are covering the yard and tool expo, right?
Rebecca: I'm on it.
[Phone ringing]
Rebecca: OK, don't panic. Calm. Calm. Bloomingdale's. Well, that would be the pants. I had to get the pants to match the ... Oh, shoes. I ... Hold on ... Somebody's stolen my credit card!
The Lady: Oh, my God.
Rebecca: Somebody has stolen my credit card and gone on an insane spending spree around New York.
The lady: No!
Rebecca: Yeah! Outdoor World? I've never been to Outdoor World.
The lady: Yes, you have. You bought that tent, remember?
Rebecca: No, I didn't.
The lady: For Kristen's going-away present.
Rebecca: Never seen a tent.
The lady: I organized the collection and gave you the money.
Rebecca: Oh...
Rebecca: Rebecca, you just got a credit card bill of $900. You do not need a scarf.
The model: Then again .... who needs a scarf? Wrap some old jeans around your neck, that'll keep you warm. That's what your mother would do.
Rebecca: You're right, she would.
The model: The point about this scarf is that it would become part of a definition of your ... of your psyche. Do you see what I mean?
Rebecca: No, I do. Keep talking.
The model: It would make your eyes look bigger.
Rebecca: Mmm ... It would make my haircut look more expensive.
The model: You'd wear it with everything.
Rebecca: It would be an investment.
The model: You would walk into that interview confident.
Rebecca: Confident.
The model: And poised.
Rebecca: Poised.
The model: The girl in the green scarf.
Rebecca: The green scarf, please.
The shop assistant: Good choice. It's the last one. That'll be $120. How would you like to pay?
Rebecca: Here's $50 in cash, can you put 30 on this card ... Ten on that. Twenty on that. It's so cute.
The shop assistant: Declined.
Rebecca: Really? Could you just ... Could you try it again?
[Register beeps]
The shop assistant: Really declined.
Rebecca: Could you put this to one side?
The shop assistant: I can't hold sale items.
1. What was Rebecca addicted to?
a. Saving money.
b. Shopping.
c. Outdoor activities.
d. Making herself more beautiful.
2. What worried Rebecca most?
a. There were so many items that she didn’t know which to choose.
b. She was too busy with her work to go shopping
c. Her credit cards were often stolen.
d. She couldn’t control her impulse of shopping.
3. Why did Rebecca decide not to buy the green scarf at first?
a. She didn’t like the color of green.
b. She was deeply in debt with credit bills.
c. Green didn’t match with her haircut.
d. The green scarf was too expensive.
4. What happened at the cashier’s?
a. Rebecca’s credit card was declined.
b. Rebecca had no cash on her.
c. The green scarf had been ordered.
d. Rebecca brought the wrong credit card.
Time to Talk
Look at these pictures and describe them one by one.
Hints:
1. Shopping in a supermarket:
shelves filled with goods, all kinds of products, various brands to choose from;
different prices for each type of goods;
push a shopping cart, basket to hold goods, take something down from a shelf
2. Salesperson and customers:
many TV sets are on display, explain to the man and give information about a TV set, show a customer how to install it / how to use it;
how the product will be delivered / after-sale service (售后服务), etc.
3. Paying for goods:
pay for the articles (物品),come to the check-out counter (付款台), pay for what one buys;
salesman uses a scanner (扫描器) to check the price tag, pay cash (现金) or pay by credit card
Demos:
1. Shopping in a supermarket is a pleasure. You’ll find shelves filled with all kinds of products of various brands to choose from. The prices are on the products so that you can compare and choose what you like. From the picture, we can see a woman pushing a shopping cart full of goods. We can see a man taking something down from a shelf.
2. Many TV sets are on display in a big department store. The man in the picture is very interested in buying a new TV set. The saleswoman explains to the man about the TV set, showing him how to install it and use it. Maybe she is also telling the man how the product will be delivered to his home.
3. Now it’s time to pay for what the shoppers have selected. They come up to the check-out counter. The salesman behind the counter first uses a scanner to check the price tag on each article and then he gets the total amount for the goods. Of course the customer can either pay cash or by credit card. Here obviously the girl prefers to pay by her credit card.
Listen to the short conversations and choose the right answers to the questions you hear.
1.
a. She hasn’t bought the present yet.
b. She hasn’t decided what to buy for Jimmy.
c. She has decided what to buy for Jimmy.
d. She’s beginning to think about it.
2.
a. Try on another coat.
b. Try on the suit he likes.
c. Continue looking.
d. Look for a fur coat.
3.
a. A coat and a blouse.
b. A coat and a skirt.
c. A blouse and a skirt.
d. A blouse.
4.
a. The yellow one.
b. The blue one.
c. The pink one.
d. The white one.
5.
a. Gloves are a good gift for the man’s mother.
b. Gloves are suitable for the man’s mother.
c. The gloves fit the man’s mother’s taste.
d. The gloves will fit the man’s mother.
Script
1. M: Have you gone shopping for Jimmy’s present yet?
W: I’m waiting for the sale to begin.
Q: What does the woman mean?
2. W: Would you like to try on that coat, sir?
M: Thank you, but I think I’ll look further. That color doesn’t suit me.
Q: What will the man do next?
3 M: What can I do for you?
W: Well, I need to get a black coat, and a red skirt that goes with my blouse.
Q: What does the woman want to buy?
4. W: What do you think of this pink blouse, George?
M: Actually, I prefer the white one with yellow buttons. It’s less expensive.
Q: Which blouse does the man like better?
5. M: These gloves look good as a gift for my mother, but I don’t know if they will fit.
W: It says one size fits all.
Q: What does the woman mean?