学生实训任务书
《机上餐饮服务》
实训名称 | Meal service模拟情境展示 | |
知识目标 | 能力目标 | 素质目标 |
1. 掌握机上餐饮服务的专业术语及重点句子 2. 掌握餐饮服务广播词 | 1. 能用英语进行熟练的基本用语表述 2. 能用英语为乘客服务机上餐食,并满足乘客特殊餐食要求 | 1. 培养学生良好的团队合作精神 2. 养成规范的职业会形象及语言 3. 培养细心观察的工作与学习习惯 |
主要步骤 | 1. 小组分配 2. 角色扮演分配 3. 对话模拟,用到课本中学到的重点句子及词组 4. 小组模拟展示 5. 师生互评 小组成绩评定 | |
点评标准 | 1. 发音是否准确
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2. 用语是否规范
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3. 动作是否规范
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4. 流程是否完整
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5.英语重点句子的应用及发音 | ||
重点句子 | 1. which one do you prefer? 2. What can I do for you? 3. Do you have any special requirements? 4. We have chicken rice and vegetable salad. 5. Which flavor do you like? We have vanilla and strawberry. 6. Would you please put down the tray table? 7. We’re going to serve lunch now. 8. Would you like to have a drink? 9. It’s time for afternoon tea. 10. We have green tea, black tea, coffee and milk. |