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服务实训任务书

发布时间:2018-11-27 13:41   发布人:刘加英   浏览次数:425


服务实训任务单/play/play.php?v=uploads2/resources/621/2023-03-29/1680051240_24064.doc&res_id=398109

学生实训任务书

《迎接乘客登机》

实训名称

航前准备会模拟情境展示

知识目标

能力目标

素质目标

1. 掌握迎接乘客登机的专业术语及重点句子

2. 掌握迎接乘客登机的英语广播词

1. 能用英语进行熟练的基本用语表述

2. 能用英语熟练的进行广播词的播报

1. 培养学生良好的团队合作精神

2. 养成规范的职业会形象及语言

 

 

 

主要步骤

1. 小组分配

2. 角色扮演分配

3. 对话模拟,用到课本中学到的重点句子及词组

4. 小组模拟展示

5. 师生互评

小组成绩评定

 

 

 

点评标准

1. 发音是否准确

 


2. 用语是否规范

 


3. 动作是否规范

 


4. 流程是否完整

 


5.英语重点句子的应用及发音


 

 

 

 

 

 

重点专业术语

1. Good  morning, welcome on board.

2. Welcome aboard

3. Welcome to our flight.

4. Welcome to China Eastern Airlines.

5. May I see your boarding pass?

6. I ‘m sorry, you are sitting in a wrong seat.

7. Please follow me/this way, please.

8. Can I help you?/what can I do for you?

9. Please put your hand baggage into the overhead locker.

10. You can’t put your suitcase in the aisle.

 

 


  • 陈奥 2021-06-11 16:19:49
    1.Make the announcements: safety check/ safety demonstration (安全检查/ 安全演示) 2.A passenger doesn’t know how to fasten the seatbelt. (一位乘客不知道如何系好安全带) 3.A passenger doesn’t know how to adjust the seat back. (一位乘客不知道如何调整座椅靠背) 4.A passenger doesn’t open the window shade when the plane is taking off. (当飞机要起飞的时候,一位乘客没有打开遮光板。) 5.A passengers is smoking. (一位乘客在抽烟) 6.A passenger leaves the seat when the plane is about to take off. (飞机要起飞的时候,一位乘客离开了座位。) 7.A passenger doesn’t know how to adjust the air flow. (一位乘客不知道如何调冷气)