旅游英语I
鲍向宁

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case analysis

发布时间:2025-12-24 17:18   发布人:鲍向宁   浏览次数:315

Case analysis on tour guiding


Case: It's the peak tourist season, local guide John Li goes to meet a Canadian tour group at the air- port. 

After confirming the name of the organizing travel agency, John takes the group to the hotel, but when they check in, John realizes that he has met the wrong tour group.


Analysis: The local guide John Li should read the reception plan carefully and confirm the details of the tour group on arrival: 


the name of the organizing travel agency;

the group number;

the people's number ;

 the group leader's name.



  • 鲍向宁 2025-12-30 08:38:27
    About the solution
  • 刘依诺 2025-12-30 08:46:56
    1. John should report the accident to his travel agency as soon as possible, if meeting this tour group is also the task of his travel agency, he can continue to guide this wrong group with the permission of the person in charge.2. John should report the accident to his travel agency right away, if meeting this tour group is the task of another travel agency, try to transfer the group as soon as possible and find his own group, apologize sincerely to the tourists from this wrong group and those of your own group.
  • 曹瑞彤 2025-12-30 08:47:10
    Solution: (1) John should report the accident to his travel agency as soon as possible, if meeting this tour group is also the task of his travel agency, he can continue to guide this wrong group with the permission of the person in charge. (2) John should report the accident to his travel agency right away, if meeting this tour group is the task of another travel agency, try to transfer the group as soon as possible and find his own group, apologize sincerely to the tourists from this wrong group and those of your own group·
  • 赵晨旭 2025-12-30 08:47:33
    (1) John should report the accident to his travel agency as soon as possible, if meeting this tour group is also the task of his travel agency, he can continue to guide this wrong group with the permission of the person in charge. (2) John should report the accident to his travel agency right away, if meeting this tour group is the task of another travel agency, try to transfer the group as soon as possible and find his own group,apologize sincerely to the tourists from this wrong group and those of your own group.
  • 吴文非 2025-12-30 08:47:43
    (1)John should report the accident to his travel agency as soon as possible, if meeting this tour group is also the task of his travel agency, he can continue to guide this wrong group with the permission of the person in charge. (2)John should report the accident to his travel agency right away, if meeting this tour group is the task of another travel agency, try to transfer the group as soon as possible and find his own group, apologize sincerely to the tourists from this wrong group and those of your own group.
  • 张晓雅 2025-12-30 08:47:44
    (1)John should report the accident to his travel agency as soon as possible,if meeting this tour group is also the task of his travel agency, he can continue to guide this wrong group with the permission of the person in charge. (2) John should report the accident to his travel agency right away, if meeting this tour group is the task of another travel agency, try to transfer the group as soon as possible and find his own group,apologize sincerely to the tourists from this wrong group and those of your own group.
  • 李心茹 2025-12-30 08:47:45
    1. John should report the accident to his travel agency as soon as possible, if meeting this tour group is also the task of his travel agency, he can continue to guide this wrong group with the permission of the person in charge 2.John should report the accident to his travel agency right away, if meeting this tour group is the task of another travel agency, try to transfer the group as soon as possible and find his own group apologize sincerely to the tourists from this wrong group and those of your own grou
  • 陈姝璇 2025-12-30 08:48:05
    Solution: (1)John should report the accident to his travel agency as soon as possible,if meeting this tour group is also the task of his travel agency, he can continue to guide this wrong group with the permission of the person in charge. (2)John should report the accident to his travel agency right away,if meeting this tour group is the task of another travel agency,try to transfer the group as soon as possible and find his own group,apology sincerely to the tourists from this wrong group and those of your own group.
  • 王红艳 2025-12-30 08:48:08
    1. John should report the accident to his travel agency as soon as possible, if meeting this tour group is also the task of his travel agency, he can continue to guide this wrong group with the permission of the person in charge. 2. John should report the accident to his travel agency right away, if meeting this tour group is the task of another travel agency, try to transfer the group as soon as possible and find his own group, apologize sincerely to the tourists from this wrong group and those of your own group.
  • 张延 2025-12-30 08:48:22
    (1)Iohn sheuld report the accident to his travel agency as soon as possible, if meeting this tour group is also the task of his travel agency, he can/continue to guide this wrong group with the permission of the person in charge. (2) John should report the accident to his travel agency right away, if meeting this tour group is the task of another travel agency, try to transfer the.group as soon as possible and find his own group, pologize sincerely to the tourists from this wrong group and those of your own group.
  • 刘瑞萱 2025-12-30 08:48:22
    Solution: (1) John should report the accident to his travel agency as soon as possible, if meeting this tour group is also the task of his travel agency, he can continue to guide this wrong group with the permission of the person in charge. (2) John should report the accident to his travel agency right away, if meeting this tour group is the task of another travel agency, try to transfer the group as soon as possible and find his own group, apologize sincerely to the tourists from this wrong group and those of your own group.
  • 于明霞 2025-12-30 08:48:26
    1.John should report the accident to his travel agency as soon as possible, if meeting this tout group is also the task of his travel agency, he can continue to guide this wrong group with the permission of the person in cha2.John should report the accident to his travel agency right away, if meeting this tour group is0the task of another travel agency, try to transfer the group as soon as possible and find his own group, apologize sincerely to the tourists from this wrong group and those of your own group.
  • 张舒婷 2025-12-30 08:48:41
    (1) John should report the accident to his travel agency as soon as possible, if meeting this tour group is also the task of his travel agency, he can continue to guide this wrong group with the permission of the person in charge. (2) John should report the accident to his travel agency right away, if meeting this tour group is the task of another travel agency, try to transfer the group as soon as possible and find his own group, apologize sincerely to the tourists from this wrong group and those of your own group.
  • 徐岩 2025-12-30 08:49:01
    Solution: (1) John should report the accident to his travel agency as soon as possible, if meeting this tour group is also the task of his travel agency, he can continue to guide this wrong group with the permission of the person in charge. (2) John should report the accident to his travel agency right away, if meeting this tour group is the task of another travel agency, try to transfer the group as soon as possible and find his own group, apologize sincerely to the tourists from this wrong group and those of your own group.
  • 尹梦瑶 2025-12-30 08:49:03
    Solution: (1) John should report the accident to his travel agency as soon as possible, if meeting this tour group is also the task of his travel agency, he can continue to guide this wrong group with the permission of the person in charge. (2) John should report the accident to his travel agency right away, if meeting this tour group is the task of another travel agency, try to transfer the group as soon as possible and find his own group, apologize sincerely to the tourists from this wrong group and those of your own group.
  • 焦玉菲 2025-12-30 08:49:15
    (1) John should report the accident to his travel agency as soon as possible, if meeting this tour group is also the task of his travel agency, he can continue to guide this wrong group with the permission of the person in charge. (2) John should report the accident to his travel agency right away, if meeting this tour group is the task of another travel agency, try to transfer the group as soon as possible and find his own group, apologize sincerely to the tourists from this wrong group and those of your own group.
  • 刘航宇 2025-12-30 08:49:32
    (1) John should report the accident to his travel agency as soon as possible, if meeting this tour group is also the task of his travel agency, he can continue to guide this wrong group with the permission of the person in charge. (2) John should report the accident to his travel agency right away, if meeting this tour group is the task of another travel agency, try to transfer the group as soon as possible and find his own group, apologize sincerely to the tourists from this wrong group and those of your own group.
  • 孙芳慧 2025-12-30 08:49:32
    John should report the accident to his travel agency right away, if meeting this tour group is the task of another travel agency, try to transfer the group as soon as possible and find his own group,apologize sincerely to the tourists from this wrong group and those of your own group.
  • 张璐 2025-12-30 08:49:43
    Solution: (1)John should report the accident to his travel agency as soon as possible, if meeting this tour group is also the task of his travel agency, he can continue to guide this wrong group with the permission of the person in charge. (2) John should report the accident to his travel agency right away, if meeting this tour group is the task of another travel agency, try to transfer the group as soon as possible and find his owngroup, apologize sincerely to the tourists from this wrong group and those of your own group
  • 李研 2025-12-30 08:49:47
    1. John should report the accident to his travel agency, he can continue to guide this wrong group with the permission of the person in charge. 2. john should report the accident to his travel agency right away, If meeting this tour group is the task of another travel agency, Try to transfer the group as soon as possible And find his own group, apologize sincerely to the tourist from this wrong group and those of your own group.
  • 程晓涵 2025-12-30 08:50:18
    (1)John should report the accident to his travel agency as soon as possible, if meeting this tour group is also the task of his travel agency, he can continue to guide this wrong group with the permission of the person in charge. (2) John should report the accident to his travel agency right away, if meeting this tour group is the task of another travel agency, try to transfer the group as soon as possible and find his own group, apologize sincerely to the tourists from this wrong group and those of your own group.
  • 刘洁 2025-12-30 08:50:22
    Solution: (1) John should report the accident to his travel agency as soon as possible, if meeting this tour group is also the task of his travel agency, he can continue to guide this wrong group with the permission of the person in charge. (2) John should report the accident to his travel agency right away, if meeting this tour group is the task of another travel agency, try to transfer the group as soon as possible and find his own group, apologize sincerely to the tourists from this wrong group and those of your own group.
  • 张珊 2025-12-30 08:50:24
    (1) John should report the accident to his travel agency as soon as possible, if meeting this tour group is also the task of his travel agency, he can continue to guide this wrong group with the permission of the person in charge. (2) John should report the accident to his travel agency right away, if meeting this tour group is the task of another travel agency, try to transfer the group as soon as possible and find his own group, apologize sincerely to the tourists from this wrong group and those of your own group.
  • 黄钰清 2025-12-30 08:50:55
    1.John should report the accident to his travel agency as soon as possible, if meeting this tour group is also the task of his travel agency, he can continue to guide this wrong group with the permission of the person in charge. 2.John should report the accident to his travel agency right away, if meeting this tour group is the task of another travel agency, try to transfer the group as soon as possible and find his own group, apologize sincerely to the tourists from this wrong group and those of your own group.
  • 孙芳慧 2025-12-30 08:50:56
    John should report the accident to his travel agency as soon as possible , if meeting this tour group is also the task of his travel agency , he can continue to guide this wrong group with the permission of the person in charge . (2) John should report the accident to his travel agency right away , if meeting this tour group is the task of another travel agency , try to transfer the group as soon as possible and find his own group , apologize sincerely to the tourists from this wrong group and those of your own group .
  • 杜承燃 2025-12-30 08:51:03
    Solution: (1) John should report the accident to his travel agency as soon as possible, if meeting this tour group is also the task of his travel agency, he can continue to guide this wrong group with the permission of the person in charge. (2) John should report the accident to his travel agency right away, if meeting this tour group is the task of another travel agency, try to transfer the group as soon as possible and find his own group, apologize sincerely to the tourists from this wrong group and those of your own group.
  • 陈传玉 2025-12-30 08:51:10
    Solution: (1)John should report the accident to his travel agency as soon as possible, if meeting this tour group is also the task of his travel agency,he can continue to guide this wrong group with the permission of the person in charge. (2)John should report the accident to his travel agency right away,if meeting this tour group is the task of another travel agency, try to transfer the group as soon as possible and find his own group,apologize sincerely to the tourists from this wrong group and those of your own group.
  • 刘建慧 2025-12-30 08:51:16
    John should report the accident to his travel agency as soon as possible,if meeting this tour group is also the task of his travel agency,he can continue to guife this wrong group with the permission of the person in charge. John should report the accident to his travel agency right away,if meeting this tour group is the task of another travel.agency,try to transfer the group as skon as possible and find his own group,apologize sincerely to the tourists from this wrong group and those of your own group
  • 杨婷婷 2025-12-30 08:51:21
    John should report the accident to his travel agency as soon as possible , if meeting this tour group is also the task of his travel agency , he can continue to guide this wrong group with the permission of the person in charge . (2) John should report the accident to his travel agency right away , if meeting this tour group is the task of another travel agency , try to transfer the group as soon as possible and find his own group , apologize sincerely to the tourists from this wrong group and those of your own group .
  • 王若琳 2025-12-30 08:51:23
    (1)John should report the accident to his travel agency as soon as possible , if meeting this tour group is also the task of his travel agency , he can continue to guide this wrong group with the permission of the person in charge . (2) John should report the accident to his travel agency right away , if meeting this tour group is the task of another travel agency , try to transfer the group as soon as possible and find his own group , apologize sincerely to the tourists from this wrong group and those of your own group .
  • 马晓茹 2025-12-30 08:53:00
    Solusion: (1)John should report the accident to his travel agency as soon as possible,if meeting this tour group is also the task of his travel agency,he can coutinue to guide this wrong group with the permission of the person in charge. (2)John should report the accident to his travel agency right away,if meeting this tour group is the task of another travel agency,try to transfer the group as soon as possible and find his own group,apologize sincerely to the tourists from this wrong group and those of your own group.
  • 马志哲 2025-12-30 09:02:04
    John should report the accident to his travel agency as soon as possible , if meeting this tour group is also the task of his travel agency , he can continue to guide this wrong group with the permission of the person in charge . (2) John should report the accident to his travel agency right away , if meeting this tour group is the task of another travel agency , try to transfer the group as soon as possible and find his own group , apologize sincerely to the tourists from this wrong group and those of your own group .
  • 刘娅芯 2025-12-30 10:28:37
    (1) John should report the accident to his travel agency as soon as possible; if meeting this tour group is also the task of his travel agency, he can continue to guide this wrong group with the permission of the person in charge. (2) John should report the accident to his travel agency right away; if meeting this tour group is the task of another travel agency, try to transfer the group as soon as possible and find his own group, apologize sincerely to the tourists from this wrong group and those of his own group.
  • 管蒙 2025-12-30 10:37:28
    1.John should report the accident to his travel agency as soon as possible,if meeting this tour group is also the task of his travel agency,he can continue to guide this wrong group with the permission of the person in charge. 2.John should report the accident to his travel agency right away,if meeting this tour group is the task of another travel agency,try to transfer the group as soon as possible and find his own group,apologize sincerely to the tourists from this wrong group and those of your own group.
  • 李孟冉 2026-01-05 20:20:15
    Solution: (1) John should report the accident to his travel agency as soon as possible, if meeting this tour group is also the task of his travel agency, he can continue to guide this wrong group with the permission of the person in charge. (2) John should report the accident to his travel agency right away, if meeting this tour group is the task of another travel agency, try to transfer the group as soon as possible and find his own group, apologize sincerely to the tourists from this wrong group and those of your own group·