课程首页
通知公告
随堂教案
课程资源
互动交流
酒店实用英语
郑莉
1
Course Introdu...
1.1
introduction
2
Front Office S...
2.1
Room Reserva...
2.2
Reception
2.3
Check -in
2.4
Concierge
2.5
Telephone op...
2.6
Complaints
3
Housekeeing Se...
3.1
Facility Int...
3.2
Room Cleanin...
3.3
Laundry Serv...
3.4
Room service
3.5
Maintanenace...
3.6
Complaints
3.7
Check out
4
Food and Bever...
4.1
Table Reser...
4.2
Receiving gu...
4.3
Taking order...
4.4
Serving the ...
4.5
Beverage ser...
4.6
Complaints
4.7
Payment
5
Other services
5.1
Booking flig...
5.2
Conference h...
5.3
Banquet serv...
6
Videos
6.1
Check in
新建目录
发布时间：2021-08-22 20:55 发布人：郑莉 浏览次数：220
/play/play.php?v=uploads2/resources/595/2021-08-22/1629636607_622304.pdf&res_id=333756
+添加讨论
鲁公网安备 37110202000410号