Book2 unit1

1) social phobia

https://kidshealth.org/teen/your_mind/mental_health/social_phobia.html

2) mental health

https://www.ehow.com/health/mental-health/

Positive thinking stories

https://www.the-benefits-of-positive-thinking.com/positive-thinking-stories.html#VisitorPages

Famous attitude quotes

https://www.career-success-for-newbies.com/attitude-quotes.html

Coping with anxiety

https://www.calmclinic.com/anxiety/coping

How to cope with anxiety

https://www.ehow.com/health/mental-health/anxiety-disorders/

https://esl.about.com/od/grammarstructures/a/f_suggestions.htm

https://www.adaa.org/

Know more about Helen Keller

https://www.helenkelleronline.com/

https://www.imdb.com/video/wab/vi2255684633/

Book2 unit2

telephone etiquette

     https://www.salisbury.edu/careerservices/facstaff/OfficeEtiquette/Telephone.html

make a complaint

https://www.bbc.co.uk/programmes/articles/45H8SKz8QYrzNXvtl93cGgl/how-to-make-a-complaint

how to deal with a complaint

https://www.ehow.com/how_2196848_deal-customer-complaints.html

https://www.ehow.com/info_7884283_techniques-handling-complaints.html

Extensive reading materials

https://www.wikihow.com/Be-a-Good-Listener

https://www.wikihow.com/Listen-More-Than-You-Talk

https://www.en8848.com.cn/Article/Life/Relationships/69622.html

https://officewriting.com/category/sample-letters/apology-letter/

https://www.ehow.com/how_5837091_write-letters_-sample-apology-letters.html

https://www.ehow.com/how_8108480_write-effective-letters-apology.html

https://www.ehow.com/how_6541255_write-business-apology.html

     How the book—Principles from How to Win Friends and Influence People—was written and why

     https://www.bigear.cn/res-28-7777700040313.html

Book2 Unit 3

URL of Earth Song’s music video: https://music.baidu.com/mv/2191229

Water All Dried up

https://www.24en.com/coop/ecocn/2013-10-24/161686.html

https://www.greenpeace.org/eastasia/campaigns/air-pollution/problems/ 

Book 2 Unit4

booking a flight

www.ehow.com/how_4424107_book-flight.html

www.ehow.com/how_7583946_book-airplane-ticket.html 

travel sites recommended

www.airchina.com.cn 中国国际航空公司

www.csair.com南方航空公司

www.12306.cn中国铁路客户服务中心

www.qunar.com 去哪儿网

www.ctrip.com 携程网

www.travel.com

www.agoda.com

How to choose a suitable hotel to live in

https://www.ehow.com/how_2721_make-hotel-reservation.html

https://www.ehow.com/how_6199943_book-hotel-room-online.html 

Book 2 Unit5

booking a flight

www.ehow.com/how_4424107_book-flight.html

www.ehow.com/how_7583946_book-airplane-ticket.html

travel sites recommended

www.airchina.com.cn 中国国际航空公司

www.csair.com南方航空公司

www.12306.cn中国铁路客户服务中心

www.qunar.com 去哪儿网

www.ctrip.com 携程网

www.travel.com

www.agoda.com

How to choose a suitable hotel to live in

   https://www.ehow.com/how_2721_make-hotel-reservation.html

https://www.ehow.com/how_6199943_book-hotel-room-online.html

Ways to book hotel in advance

https://www.ehow.com/travel/travel-accommodations/hotels/

https://www.ehow.com/how_5948445_check-hotel-reservations.html

How to make hotel reservation online

https://www.expedia.com.hk/?rfrr=Redirect.From.www.expedia.com/Home.htm

https://www.travelocity.com/

https://www.targetravel.com/traveltips.htm 

Travel tips

https://travel.nationalgeographic.com/travel/trip-tips-20-fixes/

https://www.ramblingmandie.com/travel-mistakes-avoid/

https://www.travelchinaguide.com/essential/

https://kidshealth.org/teen/safety/safebasics/travel_tips.html#

https://www.ehow.com/how_8306869_make-travel-arrangements-itinerary.html

https://traveltips.usatoday.com/plan-travel-itinerary-27657.html

  https://travel-made-simple.com/simple-australia-itinerary/

Book 2 Unit6

 Useful links

https://www.huffingtonpost.com/zach-dean/smartphone-etiquette_b_5992548.html

https://www.huffingtonpost.com/dr-layla-mccay/the-etiquette-of-personal_b_4619369.html

Generation C:

https://www.thebalance.com/who-is-generation-c-and-what-are-they-all-about-2071937

Generation X: https://en.wikipedia.org/wiki/Generation_X

Me Generation: https://en.wikipedia.org/wiki/Me_generation